Wanchuang hardware tools product quality after-sales service terms

Wanchuang Hardware Tool Warranty Instructions

Warranty Time Description:

  1. The product warranty period is based on the date issued by the customer’s valid purchase certificate as the starting date of the warranty period;

  2. If there is no valid proof of purchase, three months from the product production date shall be used as the actual date of the warranty period.

Out Of Warranty:

  1. Exceeding the warranty period;

  2. Damage caused by improper use, maintenance and storage not in accordance with the requirements of the product manual;

  3. Failure or damage caused by disassembling, repairing, or modifying the product without the permission of the company;

  4. The failure or damage caused by force majeure; 

  5. Vulnerable parts and random accessories;

  6. After the product is used, rust, electroplating peeling, surface scratches, broken plastic handles, etc. do not affect the function of the product.

Warranty Description:

  1. Replacement and repair: During the warranty period, if the product has quality problems, the replacement repair method will be used for warranty;

  2. Replacement: During the warranty period, if the product has quality problems, it will be repaired by replacement.

Service Description:

  1. When the product fails, the customer can choose to send it in for repair or send it in for repair, and go to the company's designated repair center for repair;

  2. When the product fails, if the customer chooses to send it for repair, the customer and the company will each bear the freight once.


1. For your safety and benefit, please read the product manual carefully and operate Wanchuang tools correctly to ensure work safety;

2. If you have any questions about the product during actual operation, please call Wanchuang Hardware Service Hotline: +86-181510000.

Interpretation power: The final interpretation power of the above clauses belongs to Jiangsu Weisheng Trading Co., Ltd.